Responsible Gaming
Gaming Should Be Entertainment
At Taste at the Cloud, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and always set limits before you play.
Age Verification
You must be 18 years of age or older to participate in online gambling in Aotearoa New Zealand. If you are under the legal gambling age, please do not use our website or access online pokies. Age verification is mandatory for all players.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem. Please seek help:
- Chasing losses by gambling more to recover money lost
- Spending more time and money on gambling than intended
- Hiding your gambling activities from family, friends, or whānau
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, study, or personal relationships due to gambling
- Borrowing money or using credit to fund gambling
- Experiencing mood swings or depression related to gambling
- Failed attempts to cut down or stop gambling
- Using gambling to escape problems or negative emotions
- Lying to others about the extent of your gambling
Self-Help Tools & Features
Most responsible online gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a limit on the amount of money you're willing to lose in a session or timeframe
- Reality Checks: Receive regular reminders during play about the time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming accounts
- Session Time Limits: Set maximum play session durations
- Cooling Off Periods: Take a break from gambling for a predetermined period
We encourage you to utilise these tools to maintain a healthy relationship with gaming.
Support Organizations & Resources
If you or someone you know needs help with problem gambling, please reach out to one of these trusted organisations:
New Zealand
- Problem Gambling Foundation – Free support and counselling for New Zealanders
www.problemgambling.nz - Gambling Helpline (Aotearoa) – 0800 654 655 (24/7, free, confidential)
Funded by the Ministry of Health
Australia (Regional Support)
- Gambling Help Online
www.gamblinghelponline.org.au
United Kingdom
- GamCare – Free confidential support
www.gamcare.org.uk - GamStop – Self-exclusion scheme
www.gamstop.co.uk
Other Regions
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
Need Help? Reach Out Today
If you believe you have a gambling problem, please contact one of the support organisations listed above. Remember: seeking help is a sign of strength, not weakness. Support services are free, confidential, and available to help you.
Your wellbeing is important to us. Please gamble responsibly.